The classification system is made up by different Institiutions, which in turn provide criteria and an evaluation, after which points for the particular system are awarded accordingly.

Participation in the classification system is voluntary and therefore the absence of a classification does not necessarily reflect on the quality of a hotel\house.

The following offers insight into the classification of the different categories:

Classification of the categories

Hotels and Gasthöfe

The general impression and condition as well as the cleanliness of the Hotel\Gasthöfe make up the requirements for admission into the Austrian hotel classification.

Homepage

5 stars

Reception opened 24 hours, multilingual staff, Doorman-service or valet parking, Concierge, page boy, Spacious reception hall with several seats and beverage service, Personalized greeting for each guest with fresh flowers or a present in the room, Minibar and food and beverage offer via room service during 24 hours, Personal care products in flacons, Internet-PC in the room, Safe in the room, Ironing service (return within 1 h), shoe polish service, Turndown service in the evening, Mystery guesting.

4 stars Superior

Given that the hardware is 4* throughout the establishment, i.e. it is superior, qualitatively high value, immaculate and up to date, there needs to be a distinct "extra" in provision of service and services offered, quality checked by a mystery guest check in line with the classification procedures.

4 stars
First-class facilites with generous room space, high-quality up-to-date equipment and good noise control. Extensive other services on offer (e.g.: Wellness, sport, high quality catering, seminar facilities) delivered to a standard high service level.

3 stars Superior
Given that the hardware is very good, refined and up to date throughout the establishment, Superior denotes a clear extra in provision of service and services offered, quality tested by a mystery guest check, in line with classification procedures.

3 stars
A cut above the normal facilities on offer with a cosy and warm character. Requirements, which are above and beyond the nightly stay and modest comfort such as (bath/shower, meals, beverages etc.), are elevated to another service level inclusive of but not only receipt, reception services, beverages, lunches, etc.

2 stars
Appropriate equipment in a comfortable atmosphere. The Hotels\Gasthöfe offer other comforts apart from the nightly stay such as beverages etc.

1 star
Simple equipment with facilities, which are necessary for the usual duration of a stopover in the Hotel\Gasthöfe. The facilities are clean and in good condition. The guests in these Hotels\Gasthöfe expect a favourable price.

Privately Landlords

Edelweiss guarantees quality - what the star classification system is to a hotel, the edelweiss system is to private rooms and apartments. You find the edelweiss houses within the search function under the heading Classifications.

Homepage

4 Edelweiß

First-class facilities and equipment for elevated housing demands. "Comfortable" and "Service" are key words here to make your stay more rememberable.

3 Edelweiß

Well kept and comfortable facilities with that extra effort to make your stay more relaxing.

2 Edelweiß

Appropriate and sufficient facilities for a comfortable stay..

Farms

The mark "Vacation on a farm in Austria “guarantees you a quality-controlled, genuine farm vacation You'll find the flower farms within the search function under the heading Chain\Group.

Homepage

4 flowers

Farms with four flowers provide the highest standard for their guests. A varied program offers a variety of activities.

3 flowers

Farms with three flowers are equipped with rooms inclusive WC, shower/bath. Here more comfort and a tourist inclined infrastructure are on offer. The hosts, depending upon their current work situation, usually have something special on offer.

2 flowers

Yards with two flowers offer a real farm stay experience specialising in simplicity. With their minimum facilities they are ideal for people who look for the simple life as an alternative experience.