Our promise to you

Accommodation at the best price

Best Price Guarantee Kleinwalsertal

There are many platforms where you can book your holiday in Kleinwalsertal. However, we have a large selection of accommodations that offer you a special guarantee: With these partners you are guaranteed the best price right here and not on any other booking platform. In fact if you can find the exact same offer that you have already booked, cheaper somewhere else on the Internet, we will refund the difference. Our accommodation partners are represented with the Best Price Logo.

How is the best price guarantee ensured?

The best price guarantee applies for bookings:

  1. of accommodation providers that are marked with the Best Price Logo and
  2. only for those accommodation providers that have been booked online at www.kleinwalsertal.com

You have Found a cheaper alternative offer?

Please check whether the following conditions are met:

  1. You have an existing booking with the accommodation
  2. The competing offer applies to the same period and can be booked online
  3. is for the exact same room category or exact same complete service
  4. is for the exact same day of arrival and departure (offer dates)
  5. it is the identical special offer including all identical services
  6. the price must be able to be confirmed by the external booking provider on request

You must provide Kleinwalsertal Tourism proof of the cheaper offer within 24 hours of booking.

The following information is required in an email

  1. Reservation or booking number
  2. a screenshot of the website with the listing of the cheaper offer.

In this case, the following information must be clearly visible:

  1. Accommodation provider
  2. Detailed price list
  3. Product explanation (for example room type, breakfast included etc.)
  4. Services included in the price (for example, type of occupancy, massage, breakfast etc.)
  5. Period / duration
  6. Date and time of comparison
  7. the URL of the website (for example, www.booking.com).

The following tariffs are excluded from the guarantee:

  1. Bookings made through intransparent booking channels (e.g. through Priceline, where the name of the hotel is not given until after the booking has been made).
  2. Bookings made through auction websites (e.g. ebay, animod).
  3. Special prices for hotel stays in the form of deals, bonus or loyalty offers, group prices, conference prices, prices for members of associations or organisations, travel agent prices, media prices, employee offers or other similar special offers.
  4. Unpublished prices for hotel stays
  5. Price differences arising as the result of the exchange rate, value added tax, etc.
  6. Falsified proof of cheaper offers
  7. Proof that cannot be confirmed by our staff.

If you still find a cheaper offer on the internet, Kleinwalsertal Tourismus eGen will refund you the difference when booking for the designated provider.

We reserve the right to change, add to, suspend or end the “Best Preis Garantie Kleinwalsertal” conditions at any time without informing the guest in advance.

The “Best Preis Garantie Kleinwalsertal” is only valid for bookings that are already in place.

Contact: info@kleinwalsertal.com or tel: +43 5517 5114 0

Stand: 18. April 2018, Kleinwalsertal Tourismus eGen