Security Concept Kleinwalsertal

CAREFUL | GENTLE | SAFE

Actual Information Winter season start 2020/2021

Unfortunately, the start of the season has to wait a little longer. We will keep you up to date on developments here and look forward to seeing you again soon in Kleinwalsertal, take care!

The opening of all accommodation facilities in Austria and therefore also in Kleinwalsertal will probably be possible once again in April. An exact opening date is not known at this time.  We will inform you here as soon as there are further details about holidaying in Kleinwalsertal.

Please contact your host if you have a reservation in March.

In Vorarlberg and thus also in the Kleinwalsertal, there will be an easing of the restrictions in the catering trade from March 15. The details are currently being clarified by the federal and state governments. Entry tests and contact tracing will play a central role, but there are still no binding statements on the associated requirements. As soon as there are further details for the opening of the gastronomy in Kleinwalsertal, we will inform you on this page.

Until further notice, food and drinks can be picked up between 6:00 a.m. and 7:00 p.m.

Due to the Corona Lockdown, the Oberstdorf Kleinwalsertal Bergbahnen (Mountain Lifts) has pushed the start in winter season back.  A new date has, at this point in time, not been communicated.

Since Kleinwalsertal is excluded from the new Covid-19 entry regulation of the Austrian federal government, entry is generally possible. An excursion mainly depends on the requirements and exit restrictions in your respective home town. In addition, of course, the measures of the current Austrian Covid-19 regulation are applicable in Kleinwalsertal must be observed.

Together, safely through the winter

How to protect yourself from corona

Washing your hands plays a crucial role in hygiene. you can protect yourself by washing your handy regularly.

Stay in your accommodation when you have signs of illness (e.g. difficulty breathing, cough, fever). Call a doctor or healthcare facility before you visit them.

Keep your distance from other people. The risk of an infection with the coronavirus is high if you stay less than two meters away from a sick person for more than 15 minutes. By keeping your distance, you proctect yourself and others.

Depending on what we just touched, your hands are not clean. Contagious particles from coughing and sneezing may be on your hands. They can get to your mouth, nose and eyes by touching your face. 

Testing options in Kleinwalsertal

Guests and locals have the opportunity to be tested in the test station in the Walserhaus in Hirschegg as well.

Free antigen test
As part of the "Ganz Vorarlberg testet" initiative, there is a permanent test road for Antigen tests in the Walserhaus in Hirschegg. Access is via the main entrance:

Opening times for the antigen testing:
- Tuesday: 8:00 a.m. - 1:30 p.m. and 2:00 p.m. - 6:00 p.m.
- Wednesday - Friday: 10:00 a.m. - 1:30 p.m. and 2:00 p.m. - 4:00 p.m
.
- Samstag: 8:00 a.m. - 1:30 p.m. and 2:00 p.m. - 4:00 p.m.


Registration and appointment reservation for the antigen test is required via https://covid.lwz-vorarlberg.at
You can also register by telephone via the state of Vorarlberg: 0043 810/810600
Bring photo ID and, if available, e-card to the test

Even if you do not have an Austrian social security number or place of residence in Kleinwalsertal, you can use this offer free of charge. If the antigen test is positive, a PCR test (nasopharyngeal swab) has to be done.
 

Chargeable PCR test 
You can also do a PCR gargle test in the test station in the Walserhaus. This costs € 85.00 per test (no cash payment, only card payment on site).

Until the official start of the winter season, the chargable PCR gargle test is possible on the following days:

- Opening times for the PCR gargle test: Thursday from 2:00 p.m. to 4:00 p.m. and Friday from 10:00 a.m. to 12:00 p.m.
- Registration for the PCR gargle test is required at www.mobiler-covid-test.at/

After registration you will receive a QR code by email. This QR code remains valid throughout the winter. You do not have to make an appointment for the PCR test. Simply go to the test station in the Walserhaus during the opening times for PCR testing with the QR code (printed out or on your smartphone) and valid photo ID.

Doctors in Kleinwalsertal also offer a PCR test or an antigen rapid test (€ 36.00 / test) by appointment.
More information on the doctors in Kleinwalsertal.

Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

AccomModation

Important information Regarding accomModation

  • Free cancellation insurance in case of an officially ordered quarantine before departure (more information on Winterkodex Vorarlberg)
  • Flexible cancellation conditions (with participating hosts) as part of Flexi-Book 
  • Own prevention and hygiene concept
  • Regular testing and training of employees
  • Recording of guest data by online registration, partly check-in & check-out
  • Cashless paying possible
  • PCR-testing for guests
  • Digital guest book/contact-tracing for guests and employees if there is a public restaurant in the accommodation
    • Check-in & check-out via QR-code 
    • Telephone number, coded nickname and the time of check-in are recorded | Data will be deleted after 28 days
    • If contact-tracing is necessary, the data will be transmitted directly to the health authority in compliance with data protection regulations
  • In all publicly accessible areas of the accommodation there is an FFP2 mask requirement (FFP2 from 14 years, MNS from 6 years)
  • Keep your distance
  • Wash your hands thoroughly
  • Covid-19-Officer in every touristic company
Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

Gastronomy

IMPORTANT INFORMATION regarding Gastronomy

  • Regular testing and training of employees
  • Tables are assigned by employees
  • Own prevention and hygiene concept
  • Digital guest book/contact-tracing for guests and employees
    • Check-in & check-out via QR-code 
    • Telephone number, coded nickname and the time of check-in are recorded | Data will be deleted after 28 days
    • If contact-tracing is necessary, the data will be transmitted directly to the health authority in compliance with data protection regulations
  • Wear an FFP2 mask until you are seated at your table (FFP2 from 14 years, MNS from 6 years)
  • Keep your distance
  • Reserve a table in advance if possible
  • Wash your handy thoroughly
  • Closing time from 10 p.m.
    • consumption of food and drinks in front of catering services is not permitted after curfew
Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

Cable cars & Lifts

Important Information Regarding Cable Cars & Lifts

  • Around 30 rangers ensure that the hygiene precautions and the minimum distance are observed and provide information about applicable safety measures
  • In order to be able to guarantee distances, capacities are voluntarily limited and day tickets are only sold online. Multi-day tickets are prioritized, weekly and season tickets can always be purchased - even at the cash desk.
  • Disinfectants provided
  • Regular disinfection of interior and cabins
  • Automatic ventilation of the gondolas when getting on and off
  • Chairlift & draglift rides on fresh air
  • Cable car rides take less than 15 minutes
  • Regular safety briefing and testing of employees
  • Ranger monitor and inform about applicable safety measures
  • Digital guest book/contact-tracing for guests and employees in the catering sector
    • Check-in & check-out via QR-code 
    • Telephone number, coded nickname and the time of check-in are recorded | Data will be deleted after 28 days
    • If contact-tracing is necessary, the data will be transmitted directly to the health authority in compliance with data protection regulations
  • Wear a FFP2 mask
    • FFP2 Mask must be worn in all waiting areas, cabins and closed rooms
    • The obligation to waer a FFP2 mask applies to all persons aged 15 and over, MNS obligation from the age of five (Bavaria) / FFP2 obligation applies to all persons aged 14 and over, MNS obligation from 6 years (Austria)
    • Even people with certificates must wear a mask that covers nose and mouth
  • Keep your distance
  • Disinfect your hands with the disinfectants provided

FFP2 mask (FFP2 from 14 years, MNS from 6 years)

Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

WALSERBUS

Important Information regarding the walserbus

  • Daily cleaning and disinfection of surfaces
  • Powerful ventilation system (air conditioning) permanently in operation, short circulation time of 3-4 minutes
  • Automatic ventilation at numerous bus stops every 2-5 minutes
  • Additional busses at peak times
  • Wear an FFP2 mask at the bus stops and on the buses (FFP2 from 14 years, MNS from 6 years)
  • Keep your distance where possible
  • Get on the bus in an orderly and calm manner

Public transport is considered a means of mass transport; there is no legal requirement to reduce passenger capacity. If it is not possible to maintain a distance of at least 2 m due to the number of passengers and when boarding and alighting, an exception is allowed.

Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

Shops / Rental

Importnt Information regarding shops/rental

  • Disinfectants provided
  • Checkout area parted by clear divider
  • Regular cleaning and disinfection of surfaces and sanitary area
  • Shop areas are regularly aired
  • Regular safety briefing and testing of employees
  • Customer data is collected in compliance with data protection regulations
  • Wear an FFP2 mask (FFP2 from 14 years, MNS from 6 years)
  • Only enter shop and stores without signs of illness
  • Keep your distance
  • Disinfect your hands with the disinfectants provided
  • Book/ register online to optimize workflows on site
    • Better customer flow through coordination with local ski schools and hotels in advance
    • Staggered pick-up and delivery times
    • Paid offer of disposable hats when renting helmets
Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

Ski & mountain schools

IMportant Information regarding Ski & Mountain Schools

  • Online pre-booking
  • Disinfectants provided
  • Contact-tracing
  • Staggered start and break times, more assembly points for ski groups
  • Regular safety briefing and testing of employees and snow sport instructors
  • Small groups
  • Book your ski course online
  • Wear an FFP2 mask at assembly points (FFP2 from 14 years, MNS from 6 years)
  • Wash your hand thoroughly
  • Keep your distance
  • No participation in ski courses with signs of illness
Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

Tourism/ Guest Information

Important information regaring Guest Information

  • Organization of testing options for locals / guests / employees
  • Own prevention and hygiene concept
  • Contact-tracing for guests and employees
    • Check-in & check-out via QR-code 
    • Telephone number, coded nickname and the time of check-in are recorded | Data will be deleted after 28 days
    • If contact-tracing is necessary, the data will be transmitted directly to the health authority in compliance with data protection regulations
  • Wear an FFP2 mask (FFP2 from 14 years, MNS from 6 years
  • Only enter the guest information without signs of illness
  • Keep your distance
  • Disinfect your hands with the disinfectants provided
Wildental in winter | © Kleinwalsertal Tourismus eGen | Photographer: Dominik Berchtold

Local Authority

Important information regarding local authority

More information on the Covid-Infopage of Mittelberg.

Information about doctors in Kleinwalsertal

 

 

NeW: appointments via telephone in all doctor's offices

Please make an appointment by phone during office hours.

The doctor on duty can be reached outside office hours via the telephone number given below.

Dr. Elmar Lingg - Phone: 0043-5517-34000

Dr. Erich Gantner - Phone: 0043-5517-6110

Dr. Andreas Grote - Phone: 0043-5517-3470

Dr. Lukas Fritz - Phone: 0043-5517-30800

Outside office hours: - Phone: 0043-5517-5315-141

When suffering from signs of illness (ce.g. cough, breathing difficulties, fever, runny nose, sore throat or ear), it is forbidden to enter a doctor's office. 

Please call one of our doctors who will organize a referral to the infection managemente. This procedure applies without exception, even for children and young people. In order to minimize the risk of infection, a infection management was set up in Kleinwalsertal.